Privacy Policy

Introduction

NOVA GIFT STUDIO ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our corporate gifting services.

Information We Collect

We collect information that you provide directly to us when you:

• Request quotations or product information
• Place orders for corporate gift boxes
• Contact us via email, phone, or WhatsApp
• Subscribe to our communications
• Visit our website and interact with our content

This information may include your name, company name, email address, phone number, delivery address, payment information, and any other details you choose to provide.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and inquiries
• Provide customer support and respond to your requests
• Send you quotations and product recommendations
• Improve our products, services, and website
• Comply with legal obligations and resolve disputes
• Send marketing communications (with your consent)

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist with order fulfillment, delivery, payment processing, and other business operations
• Business Partners: Manufacturers and suppliers involved in producing your customized gift boxes
• Legal Requirements: When required by law or to protect our rights and safety

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications
• Withdraw consent where we rely on consent for processing

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order information is typically retained for accounting and legal compliance purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: